Question 1

Is using GradHelper considered cheating?

Accepted Answer

No. We strictly adhere to academic integrity guidelines. We do not write essays from scratch for you to submit as your own work. We act as professional tutors, editors, and project managers—helping you structure your thoughts, correct your grammar, format your references, and improve your own work.

Question 2

How do I get a quote?

Accepted Answer

Simply go to our Contact page, fill out the form with your details, deadline, and a brief description of what you need. You can also contact us directly via WhatsApp. We will review your request and provide a fixed quote.

Question 3

How fast can you complete my request?

Accepted Answer

Standard turnaround is usually 48 to 72 hours, depending on the complexity of the task. However, we do accept rush requests (24-hour turnaround) subject to our availability. Please mention if your request is urgent when contacting us.

Question 4

Is my personal information kept confidential?

Accepted Answer

100% Yes. We take your privacy very seriously. We never share your name, contact details, or your assignment files with any third parties, professors, or universities.

Question 5

Do you offer services for high school students?

Accepted Answer

Our services are primarily tailored for university students (diploma, undergraduate, and postgraduate) as well as fresh graduates. However, we occasionally assist high school students with major final projects or university admissions essays.

Question 6

What if I am not happy with the final result?

Accepted Answer

We strive for excellence, and your satisfaction is our priority. All our services include a revision period. If the delivered work does not meet the requirements you outlined in your initial brief, we will revise it for free.

Question 7

How do group project payments work?

Accepted Answer

For group projects, we provide a single total quote for the team. It is up to the team leader to collect the funds from group members. We accept payment from a single representative to keep the process streamlined.

Question 8

Do you use AI tools?

Accepted Answer

Yes, we use professional AI tools to enhance our productivity (like checking grammar or brainstorming structures). However, human experts review, edit, and finalize every single piece of work. We also offer a dedicated 'AI Workflow' service to teach you how to use these tools ethically and effectively yourself.

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